This Service Agreement, between Steades Group LLC (“CONTRACTOR”) and the signatory (“CUSTOMER”) for an improvement contract project, in order to establish the terms and conditions agreed by and between the contractor and the homeowners, regarding to the realization of the previously presented proposal. During your project, you will be assigned a Job Site Supervisor (JSS). The JSS is on site to provide oversight, lead the task force, and be available to address any of your concerns throughout the project. Steades GroupLLC and your JSS will oversee and ensure that the project is managed as promised and carried out on schedule to your satisfaction.
The professional technical details are indicated in the proposal and additional requests will have an additional charge as applicable. At the end of the project, we will clean up completely and then take a final walk-around with you to inspect the work done if available when the team has finished their work and, if necessary, finish any final touch-ups. Steades GroupLLC at the end of your project expects to receive an excellent review from you when you evaluate our work. Through this qualification we hope to earn the privilege of doing additional work and that you refer us to other businessmen, your family, friends and neighbors. Refer A Friend = Earn an Amazon gift card.
CUSTOMER SERVICE COMMITMENT: The goal of this job is to provide the best customer experience possible. This is accomplished by being friendly and courteous, making the client feel part of the process with daily updates and excellent communication, doing things right the first time, and respecting their property and home. We recognize that we are invited.
1.1. All prices are prepared based on a best estimation at time of submission taking into account information supplied by the client. Should this be found to be inaccurate, Steades Groupllc; will quote an additional charge based on accurate information and evidence to settle the difference, and this must be agreed by both parties before work commences.
1.2. All prices given on this quote are correct at the time of writing but may be subject to future change due to external factors such as cost of supply.
1.3. All quoted prices are valid only up until the expiry date given on the quote. Acceptance of this quotation automatically signifies acceptance of the terms and conditions set out here and indicates an agreement between Steades Groupllc and client.
1.4. Only the services described in the quotation is included within the price given. Any other works, labour or supply of materials outside of the scope of the quote given will be chargeable. Any modification or extra work that falls outside of the remit of this quotation must first be agreed with a price and signed by both parties before it may go ahead.
1.5. UNFORESEEN CONDITIONS: If conditions arise that CANNOT be determined by visual inspection prior to commencing work, the client will be required to pay an agreed upon fee upon proceeding. If the client rejects the proposal, a cut will be made on the project invoice.
1.6. PROPOSAL – This proposal is valid for 15 days after it is written. In addition, the contractor must be informed of his desire to perform the work and receive a signed copy of the proposal before the work begins.
1.7. Colors may be chosen by the client prior to commencement of work. If, after the job starts, a color change is required, Steades GroupLLC will have to charge for time and material expenses incurred on the original color.
2. Scope of work
2.1. Steades GroupLLC will endeavour to carry out the listed services to a high professional standard via suitably qualified tradespeople.
2.2. Whilst all reasonable effort will be made to carry out the required services, Steades GroupLLC reserves the right to alter or cancel some or all work at short notice in the case of reasons beyond it’s control e.g. mass flooding or mains water pipe damage.
2.3. The client must allow sufficient access to the property in order to carry out the services and connection to a water / electricity supply may be necessary.
3. Invoicing and Payment
3.1. The customer accepts the final quote provided here and the price of the services. Upon acceptance of a quote, 30% of the balance will be due immediately before work begins.
3.2. On completion of works an invoice shall be raised to settle the remaining balance, which shall be due within 12 days of the invoice date unless otherwise stated.
3.3. If the invoice is not settled within 30 days of the invoice date, Steades GroupLLC reserves the right to begin legal proceedings to recover the outstanding fees with the client liable for Steades GroupLLC legal fees for doing so.
3.4. In the event that the customer does not make the corresponding payment as per the terms agreed upon in this contract within thirty (30) natural days after the due date established for such payment, Steades GroupLLC shall have the right to impose an additional charge of ten percent (10%) of the total amount of the overdue payment. This charge shall be applied as compensation for administrative costs and inconveniences arising from the delay in payment.
3.4. We accept checks and credit cards. If paying by check, make the check payable to STEADES GROUP LLC to the job site supervisor assigned to your project. If paying by credit card, request your QuickAccept from JPMorgan Chase Bank, N.A. (Chase Bank).
4. Additional Notes
4.1. WARRANTY ON ALL WORK: We guarantee all our work for 100 days against damage to the equipment or damage caused by our work. This is not just a “handshake” guarantee. This is a legal document; Visit https://www.steades.com/warranty/ for more details. ***Please note that water damage or structural issues are not warranty issues***.
4.2. MATERIALS – All materials are acquired before starting work. If a change in color, measurements, materials, or any other aspect is required after the start of the project, Steades GroupLLC must charge for the expenses of time and materials incurred in the original project.
3.3. If the invoice is not settled within 30 days of the invoice date,Steades GroupLLC reserves the right to begin legal proceedings to recover the outstanding fees with the client liable for Steades GroupLLC legal fees for doing so.
3.4. These terms and conditions will represent a contract between Steades GroupLLC and client according to the laws of Florida, US.
3.5. The client COMMITS allows access to work areas during standard work hours, removes all pictures, wall decorations, removes small and fragile objects. It will also keep areas clear of pets.